We were contracted to develop a website. Everything, from concepts, backgrounds and scripts had to be presented and approved directly by the client so we could move forward. Also, payment had been demanded to be done only after the site’s delivery.
After constant and multiple changes, three months of work (and a month overdue on payment) I send an e-mail. He asks for a meeting.
Client: Hi! So, the site is ok, but not that great, you know. We didn’t really like it. Maybe you could meet me halfway and give me 50% off the price?
Me: I’m sorry, but you accepted and rejected every little change, and you said you liked the end product our last meeting.
Client: Well, you know… sometimes a person says they liked something but they don’t. You should have more empathy!